lt;pgt;In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes.lt;/pgt;lt;pgt;The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery. This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.lt;/pgt;lt;pgt;Following your course you will be sent an email from BCS asking you to register for your exam. Once you have registered and your exam results become available then you will be able to log back into your account and view your results.lt;/pgt;lt;pgt;This course may be taken as part of the QA programme leading to the BCS International Diploma in Business Analysis.lt;/pgt;